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We can write you a course on many soft skills and management practices, tailored to your organisation and branded for you. These can be produced in most formats and come with supporting handouts, exercises and activities. You can deliver these sessions yourself or we can deliver the training on your behalf. If you choose to deliver for yourselves then we include a briefing session to make sure you are comfortable with the pack and its content.

Below are just a few examples of training we can tailor to your requirements and your business:

  • Sales excellence
  • Negotiation training
  • Decision-making training
  • Team work
  • Empowerment training
  • Managing budgets
  • Telesales training
  • Telephone skills
  • Interviewer training
  • Quality training
  • Customer care training
  • Business planning
  • Complaints handling
  • People management training